Northwest Industrial Resource Center
Fall 2017
Proven Impact for Manufacturers Last year, the NWIRC managed projects with over 90 clients in Northwest Pennsylvania. The impact of our projects totaled $8.6 million in new client sales revenue, $2.1 million in cost savings, and $14.9 million in new business investment. We know how to develop solutions to your problems, maximize your management initiative efforts, and drive project results through our advisors and consultants! Training events calendar.
Sales Process Mapping
If you are frustrated with your organization’s inconsistent sales performance or percentage of wins, it may be because you need to create or refine your sales process. Studies show that companies with a formal sales process consistently out-perform those who do not. This workshop will help your organization become more proactive, qualify leads more effectively, and stay in alignment to your customers buying process both procedural and behaviorally for greater efficiency. With built in milestones, world class best practices, verifiable outcomes and sales tools in your newly mapped sales process, you’re ready to advance opportunities with a higher probability of success leading to increased revenues and improved profitability.
What’s in it for you? -Process means improved quality, effectiveness, efficiency, reliability, repeat-ability, predictability, and manageability -Engage in hands-on exercises on how to develop a future state sales process map -Develop an outline of your own company’s sales process map as part of this session. -Discuss activities and tools you can put in place designed to elevate customer relationships from vendor to trusted problem solvers and advisors -Learn a repeatable process to effectively adjust to changing conditions and to facilitate market diversification Value Add: Receive 2-hours of post-workshop coaching support (virtual) Bring a team (leadership, outside and inside sales, engineering, marketing, product development) to begin this creative process! Facilitator for the workshop is Bob Zaruta, President of NWIRC. Zaruta joined NWIRC in 2016 after serving for sixteen years with the Northeastern Pennsylvania Industrial Resource Center (NEPIRC).He has developed, implemented, and managed a national program providing sales training and licensed sales methodology to Manufacturing Extension Partnership (MEP) locations and their clients across the country. In addition to his MEP experience, Zaruta has held leadership and management positions within Fortune 500, regional and small enterprises. As an entrepreneur, he founded and led a startup telecommunications company to dynamic growth. He has a B.S. Degree in Business Administration from King’s College, Wilkes-Barre, Pennsylvania, along with relevant industry training and certifications including Lean Specialist, Innovation Engineering Management System, Solution Selling, and Project Management from Penn State. Email mreichard@nwirc.org with any questions. Please register by Monday August 21, 2017. ISO 9001:2015 Internal Audit
This workshop is designed to introduce participant the ISO 9001:2015 quality management system, the auditing process, audit instruments and the documentation process. Participants will learn how to conduct an audit, write the audit report, and take corrective action. Using a combination of lecture, discussion and auditing case studies participants will develop skills for identifying non-conformance and promoting continual improvement within their service or manufacturing organizations.
Course Objectives: Upon completion of this 3-day course, participants will have the ability to more effectively:
Kevin is a performance management consultant and certified Human Capital Strategist (HCS). He has spent the majority of his career assisting leaders in improving organizational performance and maximizing human resources. Kevin has consulted organizations in manufacturing, healthcare, nonprofit, and educational sectors. He holds a degree in Business Management and Business Finance from Mercyhurst College. You may be eligible to receive grant funding from WEDnet to cover the cost of this course. To check your eligibility, visit www.wednetpa.com. Date: September 12, 13, 14, 2017 Time: 8:30 am – 4:30 pm Cost: $599 Location: Community Education Center (CEC) 4 Erie Ave St Marys, PA 15857Lunch provided IMPORTANT: ATTENDEES ARE REQUIRED TO BRING THEIR OWN COPY OF THE ISO/9001:2015 STANDARD!! CLICK HERE TO PURCHASE THIS STANDARD: ISO 9001:2015 Please register by Friday September 8, 2017.Email mreichard@nwirc.org for additional information or questions. Geometric Dimensioning & Tolerancing
Design and manufacturing professionals, production operators, and quality technicians will gain skill in the interpretation and application of geometric controls. Emphasis will be on interpreting and measuring geometric tolerances, and selecting and applying the proper geometric controls to satisfy design requirements.
Course Objective: At completion of this course, the learners will be able to:
Instructor: Jerome T. Sobrowski, ASME certified GD&T professional, Six Sigma Master Belt. Jerry has held positions in training and education, operations management and quality engineering, spending most of his career at LORD Corporation. He holds Bachelor of Science and Master of Science degrees from Gannon University. Email mreichard@nwirc.org with any questions. Please register by Monday September 25, 2017 |
