University of Pittsburgh at Bradford
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Employment Law for Managers and Supervisors NEW!
When managers lack an understanding of the essentials of employment law, their actions – or lack of action – can hand businesses significant and sometimes expensive problems. Barry Wolfe shows managers and supervisors a clear view of the legal landscape, so they know when and how to address an employee problem, and when to get guidance before acting. Wednesday, February 6; 8:00am - 9:30am. FREE CLASS at the ST. Marys Center For more information call the CEC at 814-781-3437 or by email or call Pitt Bradford Continuing Education Department at 814-362-5198, PITT-Bradford 800-872-1787 option 2, or email Solving Employee Problems NEW! In many companies, confronting employees about performance problems produces little more than frustration, resentment, or documentation in preparation of firing someone. Barry Wolfe shows managers how they can turn these meetings into events that actually solve employee problems, while also strengthening relationships between managers and their people. Managers will also learn valuable techniques that can be used to motivate employees to successful performance. Register 6 for the price of 5! Wednesday, February 20, 8:30am - 11:30am a the St. Marys Center. $99.00 For more information call the CEC at 814-781-3437 or by email or call Pitt Bradford Continuing Education Department at 814-362-5198, PITT-Bradford 800-872-1787 option 2, or email Principles of Mediation for Workplace Conflict Learn how the fundamentals of mediation can be applied to the conflicts that occur in most workplaces. We'll review the process of mediation and various ideas, tools and techniques that when utilized, allow for successful conflict management. We'll also discuss how to address difficult people and varying cultural differences in the context of workplace disputes. Topics covered include: conflict type, perception and meaning differences, background and starting point considerations, short-term and long-term solutions/processes Mediation examples. Attendees will learn how to apply the fundamentals of mediation to successfully resolve their disputes. This course is perfect for HR Managers, Operation Managers, Team Leaders, Executives, and Other Staff Members (working in teams). Thursday, March 28, 9:00am - 12:00pm, at the ST. Marys Center. $99.00 For more information call the CEC at 814-781-3437 or by email or call Pitt Bradford Continuing Education Department at 814-362-5198, PITT-Bradford 800-872-1787 option 2, or email Violent Workplace Emergencies- The Active Shooter Unfortunately violent workplace emergencies are happening around the country every day. Is your business prepared? Have you thought of your company’s risk and liability in an event such as this? If you think “this can’t happen to you”- you’re wrong! This course is designed to help businesses prevent, prepare for and react to a violent emergency at the workplace. Steps in identifying and mitigating risk, action planning, and policy review and incident response protocol will be discussed along with additional table-top exercises. Friday, March 8, 8:30am – 12:00pm, at the ST. Marys Center. $59.00 For more information call the CEC at 814-781-3437 or by email or call Pitt Bradford Continuing Education Department at 814-362-5198, PITT-Bradford 800-872-1787 option 2, or email ServSafe Certification The Pennsylvania Department of Agriculture regulations require the food service establishments employ at least one certified supervisory employee who has completed and passed an approved certification course. This ServSafe course, which meets that regulation, is for both new certifications and re-certifications of ServSafe. If your certification has expired, you will need to take the full course and exam. Wednesday, April 3 & 10, 5:00pm - 9:00pm, at the ST. Marys Center. $199.00 Registration Deadline: 3/20 For more information call the CEC at 814-781-3437 or by email or call Pitt Bradford Continuing Education Department at 814-362-5198, PITT-Bradford 800-872-1787 option 2, or email Operational Excellence Series FREE This workshop is provided free of charge for the senior leadership of companies which includes Presidents, CEOs, CFOs, COOs, CTOs and other company designated leaders. Operational Excellence is a philosophy of organizational leadership that stresses continuous improvement, teamwork, and problem solving throughout the organization by focusing on the needs of the customer, empowering employees, and focusing management attention towards sustainable improvement of organizational performance. This series is designed for for-profit organizations that want to learn the methods and techniques to achieve Operational Excellence. Morning Session: Introduction to Operational Excellence and Aligning Metrics and Key Performance Indicators to the Operational Excellence Strategy The session will introduce and explore Strategy and Tactics Trees that are used to define, validate, communicate, and implement the Operational Excellence strategy. We will also investigate the conflicts that traditional metrics create within organizations and will introduce the metrics necessary to change the behaviors necessary to achieve breakthrough results and discuss how to define each improvement initiative and how to link it to the Operational Excellence Strategy. Afternoon Session: Lessons in Synchronous Flow for Operations This session will introduce participants to the concept of Synchronous Flow and will evaluate the different methods for managing operations. This session is a hands-on simulation that demonstrates and evaluates the different approaches to managing operations for any environment. The focus of this session is to create a stable and capable delivery system to better service customers that will set the stage for improving the overall performance of the organization. One Day Scheduled at Company’s convenience First come first served basis. 8:30 – 4:30 PM, FREE At the St.Mary’s Center For more information call the CEC at 814-781-3437 or by email or call Pitt Bradford Continuing Education Department at 814-362-5198, PITT-Bradford 800-872-1787 option 2, or email PAST TRAINING ServSafe Certification – St. Mary’s The Pennsylvania Department of Agriculture regulations require the food service establishments employ at least one certified supervisory employee who has completed and passed an approved certification course. This ServSafe course, which meets that regulation, is for both new certifications and re-certifications of ServSafe. If your certification has expired, you will need to take the full course and exam. TBA; 5:00pm - 9:00pm. $199 at the St. Mary's Center Value Stream Management NEW! – Bradford and St. Mary’s You will learn through active participation what Value Stream Management is, the value stream mapping process, how to apply Value Stream Management techniques to improve overall company performance, the Key Performance Indicators and how the performance metrics are used to monitor and track company performance and improvement initiatives, how to construct a current state value stream map, the difference between localized improvement and holistic improvements, how to identify and quantify improvement initiatives, how to construct a future state value stream map, how to develop an implementation plan to transition from the current state to the future state, and how to establish a management review process to ensure continued sustainable success. TBA: 1:00pm - 4:30pm. $325 at the St. Mary's Center Supply Chain Excellence This course is designed for organizations that have challenges in managing inventory or between links in the supply chain and want to learn the methods and techniques to achieve quantum leaps in Supply Chain performance and realize full company potential of growth and performance. You will be introduced the latest thinking in Supply Chain Management techniques that can have strategic implications for your organization in terms of inventory turns, availability, cash flow and company growth built on new supply-chain capabilities. Those who should attend are CEO's, presidents, CFO's, vice presidents of merchandising, marketing and sales, and supply chain, and supply chain managers. The fee includes light breakfast and lunch. Special Value Pricing: $350.00 for up to 4 employees TBA 8:00am - 5:00pm, $350.00, At the St. Mary's Center For more information call the CEC at 814-781-3437 or by email or call Pitt Bradford Continuing Education Department at 814-362-5198, PITT-Bradford 800-872-1787 option 2, or email Statistical Process Control This course will give you the basic concepts of statistics and the use of statistical techniques to manage and control processes. Designed to help personnel understand variation and the differences between inherent variation and special causes of variation, the course will focus on control charts and how to construct, interpret, and identify out-of-control conditions along with the actions necessary to maintain process control. In addition, you will learn the different sources of variation, measurement variation and techniques to identify and reduce variability. You will apply the principles to hands-on in-class exercises to reinforce learning. TBA 1:00 pm - 4:30 pm, $299, At the St. Mary's Center For more information call the CEC at 814-781-3437 or by email or call Pitt Bradford Continuing Education Department at 814-362-5198, PITT-Bradford 800-872-1787 option 2, or email Project Management You will learn the basic concepts to effectively manage projects using Critical Project Management (CCPM) techniques in a multi-project environment. You will learn how to effectively define the work breakdown structure and build project network diagrams, how to convert the project networks into an executable Critical Chain project plan, and how to effectively manage projects so that the project cycle times will be reduced and more projects will finish on time, within budgets, and within project scope. You will apply the principles to hands-on exercises to reinforce learning. TBA; 8:30 am - 12:00 pm, $299, at the St. Mary's Center For more information call the CEC at 814-781-3437 or by email or call Pitt Bradford Continuing Education Department at 814-362-5198, PITT-Bradford 800-872-1787 option 2, or email Operational Excellence Series - NEW* Operational Excellence is a philosophy of organizational leadership that stresses continuous improvement, teamwork, and problem solving throughout the organization by focusing on the needs of the customer, empowering employees, and focusing management attention toward sustainable improvement of organizational performance. This series is designed for for-profit organizations that want to learn the methods and techniques to achieve Operational Excellence. Morning Session: Introduction to Operational Excellence and Aligning Metrics and Key Performance Indicators to the Operational Excellence Strategy The session will introduce and explore Strategy and Tactics Trees that are used to define, validate, communicate, and implement the Operational Excellence strategy. In order to achieve alignment throughout the organization and to have all employees working toward a common goal, it is imperative that the measurement system is aligned to the Operational Excellence Strategy. This session also will investigate the conflicts that traditional metrics create within organizations and will introduce the metrics necessary to change the behaviors necessary to achieve breakthrough results. In addition, this session will also discuss how to define each improvement initiative and how to link it to the Operational Excellence Strategy. Afternoon Session: Lessons in Synchronous Flow for Operations This session will introduce the concept of Synchronous Flow and will evaluate the different methods for managing operations. This session is a hands-on simulation that demonstrates and evaluates the different approaches to managing operations for any environment. The focus of this session is to create a stable and capable delivery system to better serve customers that will set the stage for improving the overall performance of the organization. TBA; 8:30 AM – 4:30 PM, $250 Principles of Mediation for Workplace Conflict Learn how you can apply the fundamentals of mediation to conflicts that occur in most workplaces. We’ll review the process of mediation and various ideas, tools and techniques that allow for successful conflict management. We’ll also discuss how to address difficult people and cultural differences in the context of workplace disputes. We’ll address conflict type, perception and meaning differences, background and starting-point considerations, and short-term and long-term solutions/processes mediation examples. You will learn how to apply the fundamentals of mediation to successfully resolve disputes. This course is perfect for HR managers, operation managers, team leaders, executives, and other staff members working in teams. TBA; 9:00 am - 12:00 pm. $99, at the St. Mary's Center Principles of Lean Manufacturing (with simulation) NEW! Learn the basic understanding of lean manufacturing principles used to drive company improvement efforts. Participants will gain an understanding of lean methods, their purpose, and the problem that each tool is designed to solve. Topics will include Value stream mapping, workflow analysis and identifying waste, pull production and scheduling, 5S workplace organization, visual workplace and visual management, standard work, workforce flexibility and cross training, Kanban, SMED (Changeover time reduction), and mistake proofing. Participants will apply the principles in a simulated production environment designed to measure the effects of improvements by using the techniques in a systematic approach. TBA; 8:30am - 4:30pm. $225 at the St. Mary's Center For more information call the CEC at 814-781-3437 or by email or call Pitt Bradford Continuing Education Department at 814-362-5198, PITT-Bradford 800-872-1787 option 2, or email
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